Increasing Lifetime Gym Members and Improving Retention
If you're relying on predictions, you're already falling behind. Predictions are reactive—addressing problems only after they occur. We redefine member motivation and behavior with proven, actionable insights, helping fitness operators create loyal, long-lasting member relationships while tackling churn at its core.
Beyond Predictions: Building the Future of Fitness
Predictive models may seem like the cutting-edge solution, but they only scratch the surface. Predicting when members will drop off doesn’t stop it from happening. It’s a reactive approach—too little, too late.
We live in the future, and we build it. Our approach challenges the limits of predictive thinking by uncovering the root causes of churn and reshaping the entire member experience. We don’t stop at identifying patterns—we create new knowledge that empowers fitness operators to lead, inspire, and retain their members like never before.
The fitness industry doesn’t need more predictions. It needs revolutionary solutions that are rooted in understanding behavior, not just guessing at outcomes. That’s why we’re redefining the way operators think about retention, motivation, and success. And that’s why we’re the best at what we do.
Value proposition
Beyond Prediction
We create systems that don’t just predict churn—they explain it. By uncovering the deeper reasons behind disengagement, our tools empower fitness operators to create lasting solutions that evolve over time.
Future-First Thinking
Our approach generates new knowledge about member behavior, helping operators understand the root causes of churn and motivation. This knowledge becomes the foundation for innovative, scalable solutions that evolve with your business
Partner in Success
We don’t just provide tools—we empower fitness operators with the knowledge to solve today’s challenges and adapt to tomorrow’s. By combining deep industry expertise with scalable solutions, we partner with you to create lasting success through actionable insights and continuous learning.
Expertise You Can Trust, Technology That Delivers.
With years of experience consulting fitness operators, we understand the unique challenges of the industry. Our approach combines deep business expertise with proven methods to uncover root causes of member disengagement—through learning about your processes, staff, and member experiences—while analyzing data for actionable insights.
Whether it’s mapping member journeys, reducing churn, or designing future-proof retention strategies, we provide the tools and insights fitness operators need to transform member experiences and build lasting success.
Contact us.
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We are based in Zurich, Switzerland.